General Information:

 

• All our products are both manufactured and dispatched from the United Kingdom.
• We aim to dispatch your order within 48 hours of your order being placed excluding weekends and UK bank holidays.
• Parcels with express shipping aim to be shipped within 24 hours.
• Parcels are packaged discreetly in unbranded packaging.
• Parcel invoices will be sent from "Happarel Ltd".
• You will receive a confirmation email once your order has been made and another once it has been shipped.
• At this time, orders can only be sent to residential and business addresses. Post offices, pickup/collection points or similar options are not currently available. Any orders to a non-residential or non-business address will be cancelled and refunded. We are working on providing more options, so watch this space.
• We are not currently able to offer collection from our premises at this time.

 

Standard Shipping Rates

 

*Delivery times are estimated and are not guaranteed.

 

Express Shipping Rates

 

*Delivery times are estimated and are not guaranteed.

 

Shipping to the UK

 

• For UK off-shore and highland delivery, please allow for a longer transit time

 

Shipping to Australia

 

• For shipments under 75AUD in total value, there should be no GST collected at the border. 
• For shipments above 75AUD in total value, GST (currently at 10% as of when this policy was written) will be applied at the border. We are not liable for this tax and any processing fees the courier company or customs charges.
• For shipments to Australia, we have a maximum order value of 1000AUD to protect our customers, as above this threshold orders may incur import duties and/or tariffs. Any orders above this threshold will be refunded.  

 

Shipping to the EU (COMING SOON!)

 

• We plan to start shipping to the EU 3rd/4th December 2025. Watch this space, it won't be long!
• For our EU customers, we collect and pay VAT prior to shipping for ease of travel.
• Our EU customers can order a maximum of four tees within a 10 day window. Orders above this threshold may be amended, cancelled and/or refunded.

 

EU Remote Areas and Associated Territories

 

Unfortunately, we cannot ship to the following EU associated destinations:

 

• Canary Islands (Spain)
• Ceuta & Melilla (Spain)
• Madeira & Azores (Portugal)
• Faroe Islands & Greenland (Denmark)
• Åland Islands (Finland)
• French overseas territories (Martinique, Guadeloupe, Réunion, French Guiana, Mayotte)

 

Orders made to these destinations will be cancelled and refunded. 

 

EU Rural Surcharge

 

If you live in a rural area of the EU some couriers charge an additional surcharge for delivery. Unfortunately, we are not able to give a complete list of these areas. We will email you if this becomes an issue and may need to amend, cancel or refund your order.